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Practitioner Hub

Home / Practitioner Hub

Practitioner Hub

Your space to find professional development (PD) opportunities, useful resources or current job opportunities in the industry.
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04 Aug 2023

Policy

Use of NAATI Logo, Trademark & Practitioner Logo

Using the name NAATI, the NAATI logo & branding The name ‘NAATI’ is a registered trademark and use of this trademark is closely monitored. Your proper use of NAATI’s name is necessary to protect the strong reputation and high standards of NAATI’s brand, as the only organisation with governmental authority to issue certification to translators...

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04 Aug 2023

Policy

Complaints Policy

NAATI’s mission is to set and maintain high national standards for the translating and interpreting sector to ensure a supply of appropriately certified professionals, responsive to the changing needs and demography of Australia’s culturally and linguisti­cally diverse society.  NAATI is committed to providing quality service as part of its mission to deliver a national certification...

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03 Aug 2023

Policy

Customer Service Charter

About NAATI NAATI is the national standards and certifying authority for translators and interpreters in Australia.  Our vision NAATI’s vision is for a connected community without language barriers.  Through certifying practitioners who wish to work as translators and interpreters in Australia, we aim to maximise people’s ability to engage and participate in Australian society.  Our values NAATI’s...

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07 Jul 2023

Internal Link

Certification Glossary of Terms

A ‘A’ LanguageA translator or interpreter’s mother tongue (or in some cases mother tongues) into which the person works from all his or her other working languages. It is the language the translator or interpreter writes and/or speaks best and in which they can easily express even complicated ideas. This definition was adapted from AIIC...

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07 Jul 2023

Policy

How to request a refund

Please make sure you have read the Terms and Conditions carefully to determine if you are eligible for a refund. If you are unsure please contact us at: info@naati.com.au Refunds are requested through the myNAATI portal. To request a refund for a test you must first reject the test date to open it up for others. You will then be...

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21 Jun 2023

Internal Link

Adding the NAATI Domain to Gmail Whitelist

To make sure you receive all the email communications from NAATI in your Gmail inbox, please follow these instructions to add the NAATI domain to your Gmail whitelist.Please note: These instructions only apply to desktop browser and not app/mobile view. Step 1 Sign into your Gmail account on a desktop browser. Step 2 Click on ‘Settings’...

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