Known Scams Targeting Interpreters and Translators

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Known scams targeting interpreters and translators

NAATI is committed to keeping our community informed about potential scams targeting practitioners. This page is designed to share updates and help you stay vigilant. If you receive a communication you suspect to be fraudulent, please let us know by emailing us at info@naati.com.au.

Below, you’ll find details of known scams, guidance on what to expect from official NAATI communications, and useful resources to help protect yourself.

Alerted: October 2023

The email we are aware of is from someone claiming to represent Otsuka Phamaceuticals. Reports online say that people who have gone through the recruitment process from these emails will eventually be sent a bill to purchase “necessary equipment” or a “time tracker”.

An example of the wording in the email is shown in the image left (click to enlarge) from the Northern California Translators Association Facebook page. Similar local experiences have been reported.

Alerted: April 2024

A translator informed us about suspicious requests for German driver license translations. Upon contacting German authorities, they confirmed receiving additional suspicious license copies, which were found to be fraudulent.

This PDF document below provides important details, including valuable insights from German authorities on identifying authentic licenses and spotting potential forgeries.

Alerted: November 2024

The email we are aware of is from someone claiming to represent ABC Language Solution Translation Company.

An example of the wording in the email is shown in the image left. A major red flag for this scam is the sender’s Gmail address.

Most government agencies in Australia require documents to be translated by someone who holds NAATI certification, if they are available in the relevant language. We encourage practitioners to contact agencies directly to check requirements for acceptable translations.
Scamwatch

Scamwatch, managed by the Australian Competition and Consumer Commission (ACCC), is a government initiative that provides information to help individuals and businesses recognise, avoid, and report scams. The website offers:

  • Types of Scams: Detailed descriptions of common scams, including phishing, online shopping scams, investment fraud, and more.
  • Scam Trends: Updates on emerging scams and tactics used by scammers.
  • Reporting Scams: A platform to report scams, which helps authorities track and address fraudulent activities.
  • Education and Resources: Tips and guides on how to protect yourself, spot scams, and safely navigate online transactions.
  • Support: Advice on what to do if you’ve fallen victim to a scam.

Visit Scamwatch to stay informed and protect yourself against fraud: https://www.scamwatch.gov.au.

Practitioner details

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